- Huge selection of games
- Casino app available
- 24/7 customer support
Welcome Bonus + 25 Free spins
Last Updated: July 20, 2023
Hello Casino Review 2023
Say hi to Hello Casino, a Canadian online casino that opened its virtual doors almost 10 years ago, way back in 2014. Launched by Imperium Network Solutions and managed by White Hat Gaming Limited – who have also released popular online casinos Dreams Jackpot, Huge Slots Casino and Slots Cafe – Hello Casino was the casino operators’ shot at targetting the players who enjoy playing games on their mobile. But is it any good?
That’s exactly what we aim to find out in this Hello Casino review. We’re going to take a look at every aspect of what Hello Casino offers – How easy it is to sign up and join the casino, The exciting casino bonuses and offers you can find, all of the different software there is, how well it fares on mobile devices, the safety and security of the casino, payment methods and so much more.
So strap let’s get into the first part of our Hello Casino review – signing up and the user experience.
Signing Up & User Experience
Any new player at an online casino wants to be able to get started as quickly as possible, so how does Hello Casino handle this?
If after reading this Hello Casino review you want to get going ASAP, simply click the link at the top of this page to claim the casino bonus and be taken straight to the casino site. You’re going to want to click the sign-up button, where you’ll be taken to a registration page. Simply enter the details necessary – your email, date of birth, phone number etc – and you’ll be asked to confirm your email address.
Once you’ve confirmed your email address your account is basically all ready to go – choose your deposit method and you can play one of the many Hello Casino fun games on offer & exclusive bonuses!
The Hello Casino website is super easy to navigate around on desktop & mobile devices, using quite a minimalist design. As soon as you hit the homepage the welcome package is right front and centre, with all the games broken down into categories and the most popular games right below for easy access.
You have a menu in the upper left that will take you to all of the most important parts of the casino including promotions and offers, payments and support. All in all a rather simplistic and easy-to-use website without any flashiness you sometimes see in other online casinos.
Hello Casino Casino Bonuses
Casino bonuses can sway new players towards playing on a particular online casino and help those Canadian dollars stretch further – it’s often one of the most important factors in choosing whether on not you’re going to play at that casino!
With the Canadian online gambling market so competitive, casinos can’t be dishing out mediocre and stingy offers – they need to go above and beyond, offering players a casino bonus they really want.
Hello casino doesn’t miss this mark. Right off the bat, new players get a great welcome package of bonus money and free spins as soon as they sign up. Let’s get into the details of this bonus below.
Hello Casino Welcome Bonus – 100% up to C$100 plus 25 free spins
The welcome bonus at Hello casino is an absolute gem, coming in as a deposit match welcome bonus and some free spins. We like to see a welcome bonus that has a mix of deposit match and bonus spins, as it caters to all kinds of players.
The match deposit welcome bonus is enough to have a good running start on both slot games and table games. This covers table game lovers who want to get a casino bonus that lets them play online roulette or Blackjack.
The 25 free spins meanwhile are only for selected online slots – Gonzo’s Quest or Twin Spin Delux. Gonzo’s quest is one of the most popular online slot games of all time, well known for its brilliant gameplay and exciting bonus rounds, so we were happy to see that game included for the bonus spins.
Casino Bonus Terms and Conditions
Any online casino has to offer – or anywhere else for that matter – will have terms and conditions attached to their bonuses and Hello casino is no exception here. The minimum deposit to claim the first deposit bonus is nice and low at C$10, whilst the wagering requirements are 35x the bonus and deposit amount. Free spins expire after 10 days and any bonus funds expire after 30 days and the maximum bet is C$5.
Hello Casino Second Deposit Bonus- 50% Deposit Match Up to C$250
Hello Casino keeps the goodies coming after your first deposit welcome bonus with your next deposit giving you a much bigger deposit match bonus to play with. Here, you’re going to get up to a lovely C$500 to play with if you deposit the full amount – no bonus spins here though, sadly.
Hello Casino Third Deposit Bonus- 50% Deposit Match Up to C$150 Plus 25 Free Spins
After you’ve claimed the previous bonus spins and deposit matches, Hello Casino also shows its love with your third deposit, offering you another match deposit – this time up to C$150 – and 25 more free spins. The free spins up for grabs this time are for a few different slots, so you can mix things up a bit with this batch of bonus spins!
Hello Casino Promotions
The bonus spins and deposit match fun isn’t just for the initial deposits – Hello casino also has casino promotions. The promotion on offer is called Seasonal Sundays – This weekly reload bonus rewards you with an extra 30% on deposits up to C$100.
Hello Casino also sends out frequent promotions via email and text. These are always changing, including bonus spins for great slots and cashback bonuses, so be sure to keep your eyes peeled.
Hello Casino VIP & Loyalty Program
Hello Casino also comes with its own loyalty program that its casino players can hugely benefit from. The program is a straight-up loyalty points-based system, with your earning different amounts of loyalty points for betting on different games.
You get given 500 when joining, and for every C$10 you wager on the following games, you’ll earn:
- 0.25 points on Roulette
- 0.50 points on Blackjack
- 2 points on scratch cards
- 2 points on slots
- 1 point on video poker
You can redeem these points into your bonus funds, and every 1000 points net you C$5. These bonus funds are subject to the same wagering terms as the deposit bonuses – a 35x wagering requirement.
Aside from loyalty rewards, Hello casino also has a VIP program which is invitation only. VIPs can expect next-level service, with their own account managers, personalized bonuses for slots and the live casino, higher withdrawal limits and much more.
Hello Casino Games Selection
Let’s move deeper into what Hello casino has to offer and look at the casino games selection. This is another important aspect of signing up for a casino, as you want to be able to switch around and play different casino games as you wish. You want to have access to the latest progressive jackpots, popular slot titles, exciting live dealer games, online table games and more.
We’ll start off the casino games selection part of the Hello Casino online review with the most played games at any casino – the slots.
Hello Casino Online Slots Selection
Being an online casino from White Hat Gaming, we hoped we were going to get a whole bunch of great online slots to enjoy. We weren’t let down! the number of quality slot games players from Canada can enjoy – over 1,000 at the time of writing this review – is staggering.
You’ll find a great selection of slot software from all of the big-name slot game providers – Evolution Gaming and Blueprint Gaming to name a few. There’s a great mix of classic slots, brand-new slots and everything in between. Some of the most popular titles you can find from these top software developers include:
- Gonzo’s Quest
- Twin Spin Delux
- Blood Suckers
- Immortal Romance
- Book Of Dead
And plenty more hugely popular games. Canadians really are spoiled for choice with so many slots to play at Hello Casino, you’re bound to find a few that you like. Finding the game you’re after is really easy – Hello Casino has a great search and sort games function for easy access.
Progressive Jackpots & Big Win Slots
Many online casino players have dreams of winning life-changing amounts of money. One of the best types of games to do this is progressive jackpot slots. Hello Casino is no slouch in this department either, with a huge selection of progressives for Red Tiger Gaming amongst many more, including Book of Atem, Divine Fortune, and Mega Fortune.
You can easily see what the potential winnings and current jackpots are for all of these games beneath each game icon, letting you know exactly how much you could win if you manage to strike it lucky.
Hello Casino Live Dealer Games
But what about the live casino game selection – maybe you’re more into the strategy of table games like live dealer blackjack, Baccarat & live dealer roulette, or the game show type software such as Dream Catcher or Football Studio.
Hello Casino offers plenty of live dealer table games to play, with a solid selection of most online table games and live casino games. These include:
- Different forms of roulette
- Crazy Time, Dream Catcher and other spin-the-wheel-type games
- Football Studio, Dragon Tiger and other casino war style games
- Monopoly Live
and plenty more live dealer games. In total, we counted around 30 different games for players to enjoy on the Hello Casino site, with all of the best casino games in the live category covered.
Other Casino Games
Other games are playable at Hello casino, such as video poker games, video Baccarat, Andar Bahar and casino solitaire (that’s one we don’t see a lot of at online casinos!).
Casino Software Providers
You can find a whole host of brilliant developers on the Hello Casino games lineup. Including names that are well known at online casinos, over 130 developers have their betting games at Hello Casino.
Some of the names you may recognize include:
- Red Tiger Gaming
- Evolution Gaming
- Big Time Gaming
- Blueprint Gaming
There is a huge number of different developers each bringing their own unique styles of gameplay to Hello Casino, which we like to see.
Mobile Compatibility & Apps
Many Canadians enjoy playing on a mobile casino whilst on the go. A few quick spins of their favourite slot on the commute to work or a quick hand of online casino Hold’Em poker. For this, the mobile casino needs to be fully mobile optimized for play on mobile devices or a tablet, with the same gameplay on a mobile browser or casino app as you would find in the desktop version.
Hello casino is actually built around this concept, so we found that many of the games available were completely mobile-optimized. We could enjoy the entire site on any type of mobile device – including mobile phones and tablets. We opened the Hello Casino website in our mobile browser to find everything fast and responsive.
Oddly, we didn’t find a Hello Casino app. This may change in the future and isn’t a big problem, as playing on any iOS and Android device is possible through playing on the internet site on your browser.
Now we move onto an incredibly vital area of online casinos – the different payment methods you can use to get your winnings out of the casino and money into it to play. Hello casino comes with a whole range of different reputable payment methods you can use, especially for playing online casino games in Canada.
Making your first deposit and every deposit after needs to be easy – and Hello Casino accepts the following deposit methods:
- Visa Debit
And more. The minimum deposit is a nice and low C$10 as well, making sure you don’t need to deposit a small fortune to enjoy your favorite games. Deposits are also usually instant, but it depends upon what payment method you’re using.
Hello Casino accepts a number of different currencies, including Canadian dollars. Also, make note that some payment methods such as Skrill and Neteller are excluded from claiming the bonus money and bonus spins from deposit offers or other promotions.
Getting your funds and cash out of your Hello casino account can be done by many of the same secure payment methods and deposit options you used to get your money in. Making withdrawals to your bank account can be done by:
- Visa Debit
- Bank transfer
- And more
Overall, withdrawing funds and getting your hands on your cash was nice and simple. Withdrawal requests were around 2 days and you get your money between a few hours to a few days depending on which withdrawal method you’re using.
If you ever have any type of issue whilst playing at an online casino, you want to have a customer support team that is fast, friendly and efficient. We double-check the support available at any casino we review and we found Hello Casino to smash support out of the park.
There are multiple ways to contact support. For any pressing matters, you’ve got a 24/7 live chat service, which is fast at helping you in whatever way you need. The live chat representative was fast and helpful.
Outside of live chat, you also have the option to email any problems to the support email. This option is great if you have an issue that isn’t as pressing or urgent.
Casino Security & Fairness
Possibly the single most important aspect of online casinos is the matter of security and fairness. We take security measures very seriously, delving into what each casino we review has in place to ensure players stay secure, answering the question ‘is such and such casino legit?’.
Hello Casinos meets all of our standards. They are fully licenced by the Malta Gaming Authority, UK Gambling commission. The licences from the Malta Gaming Authority and the UK Gambling Commission are one of the biggest indicators a casino is legitimate, being the strictest regulatory bodies on the planet.
Aside from being licensed with the Malta Gaming Authority and UK Gambling Commission, the site regularly gets its games tested by eCOGRA and has full SSL encryption, which ensures any personal details entered stay safe. There aren’t many casinos so well licensed & secure in Canada!
Hello Casino Ontario Licensing
One thing that may be on an Ontario players mind is the Hello Casino Ontario licensing. Unfortunately, players from Ontario cannot play any games at Hello Casino, as they do not hold a licence from the Alcohol and Gaming Commission of Ontario.
Online gambling should always be fun and not put any players at mental, physical or financial risk. Hello Casino takes responsible gambling very seriously, letting players implement measures to make sure they’re never at risk.
Players from Canada can set deposit and loss limits and can choose to self-exclude. There are handy links on the site to places where players can seek help if they feel they need it.
Hello Casino Conclusion
To wrap things up, Hello Casino could be viewed as a top casino online in Canada. You’ve got a solid welcome package with bonus spins for slots lovers to play with, a huge game selection, great mobile casino options, popular payment methods and so much more. Remember, getting started is easy after reading this Hello Casino review – simply click our link at the top of the page and follow the simple instructions.